Coordinator - Student Conduct & Case Management
Job ID: 294494
Location: GHC - Cartersville Instr. Site
Full/Part Time: Full Time
Regular/Temporary: Regular
About Us
Georgia Highlands College is a multi-campus, state college member of the University System of Georgia. Founded in 1970 as Floyd Junior College, it now serves more than 6,000 students in Northwest Georgia and Northeast Alabama across its five locations in Rome, Cartersville, Marietta, and Dallas. GHC currently offers over 30 areas of study with associate degree and bachelor's degree options both in the classroom and online.
We are a growing and progressive institution with opportunities for great employees to grow in a fast-paced and challenging work environment that encourages employee wellness and overall success. Our combined efforts at GHC have led to numerous awards, honors, and countless stories of success for students and employees. This includes our most recent honor of being recognized as one of the semifinalists for the 2023 Aspen Prize for Community College Excellence.
Job Summary
Under the supervision and direction of the Dean of Students, the Coordinator ' Student Conduct & Case Management is primarily responsible for supporting the mission of Georgia Highlands College, offering strategic direction in improving academic success, persistence, and graduation rates of students at GHC. The coordinator will provide administrative oversight, including resource development, and coordinating initiative-related support for at-risk and minority students.
Responsibilities
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Is responsible for understanding, support, and carrying out the college's mission, vision, and values and compliance with mandates and regulations of government and accrediting bodies
Student Code of Conduct
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Creates and implements training programs and workshops to educate the GHC community about the student code of conduct and academic integrity'
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Adjudicates student conduct cases in a fair and impartial manner'
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Conducts investigations and facilitates hearings for alleged violations of the Student Code of Conduct, ensuring due process and confidentiality
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Develops and maintains accurate records of student conduct cases and outcomes, ensuring proper documentation in accordance with institutional policy
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Collaborates with Admissions on screening criminal convictions cases and referring to the hearing panel
Reporting/Analysis
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Develops end-of-semester and annual reports on activities, interventions, individual students and target group progress and outcomes, goals, and objectives
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Analyzes student retention data to identify at-risk students and develops targeted support plans to improve retention rates, uses predictive analytics to identify and track cohorts of incoming at-risk students
CARE Case Management
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Is responsible for the intake and management of CARE tickets including categorizing the cases and following up with the students and others involved in the case
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Serves as a member of the CARE Core Team
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Performs other assigned duties
Required Qualifications
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Knowledge and level of competency commonly associated with the completion of a bachelor's degree in a course of study related to the occupational field
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Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for 1-2 years
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Experience working with students, faculty, and staff; coursework in leadership helpful; grant experience is useful
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Effective communication skills required
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Possession of ability to readily obtain a valid driver's license for the type of vehicle or equipment operated
Proposed Salary
Commensurate with experience
Required Documents to Attach
• Cover Letter
• Resume
• Unofficial Transcripts (if applicable)
Knowledge, Skills, & Abilities
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Knowledge of University System of Georgia and Georgia Highlands College policies and procedures
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Knowledge of computers and job-related software programs
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Knowledge of BOR code of conduct policies, specifically 4.6, 4.7, and 6.7
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Ability to work effectively with faculty and staff colleagues, with students, and with community partners
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Skill in preparing and delivering presentations
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Skill in data analysis and reporting
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Skill in the completion of required reports
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Skills in oral and written communications
Apply Before Date
Applications will be accepted until filled.
Contact Information
For more information or questions about a job posting, please contact Human Resources by email at mailto: jobs@highlands.edu?subject=Job%20Opening%20Questions.
For technical support, please contact the Shared Services Center at (877) 251-2644 or mailto: oneusgsupport@usg.edu?subject=Job%20Opening%20Questions.
Conditions of Employment
Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Highlands College, as determined by Georgia Highlands College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check.
Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Equal Employment Opportunity
Georgia Highlands College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
To apply, visit https://apptrkr.com/6883479
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