Assistant - Student - Barista/Retail Floyd Campus

Georgia Highlands College
Job Description

Assistant - Student - Barista/Retail Floyd Campus

 

Job ID: 295068

 

Location: GHC - Floyd Campus

 

Full/Part Time: Part Time

 

Regular/Temporary: Temporary

 

About Us

 

Georgia Highlands College is a multi-campus, state college member of the University System of Georgia. Founded in 1970 as Floyd Junior College, it now serves more than 6,000 students in Northwest Georgia and Northeast Alabama across its five locations in Rome, Cartersville, Marietta, and Dallas. GHC currently offers over 30 areas of study with associate degree and bachelor's degree options both in the classroom and online.

 

We are a growing and progressive institution with opportunities for great employees to grow in a fast-paced and challenging work environment that encourages employee wellness and overall success. Our combined efforts at GHC have led to numerous awards, honors, and countless stories of success for students and employees. This includes our most recent honor of being recognized as one of the semifinalists for the 2023 and 2025 Aspen Prize for Community College Excellence.

 

Job Summary

 

The Student Assistant Barista/Retail position supports daily operations in Charger Central-Floyd by providing excellent customer service, assisting with retail sales, and maintaining a clean, organized, and welcoming environment. This position plays a key role in delivering a positive campus experience through efficient service, product knowledge, and attention to operational standards.

 

Responsibilities

 

Greet and assist customers in a friendly, professional, and courteous manner

 

Answer questions and help customers locate products in Charger Central

 

Deliver high-quality customer service during both routine and high-volume periods

 

Provide quality beverages and food products according to standard recipes or customized by request

 

Assist customers with retail purchases and operate the point-of-sale (POS) system

 

Follow First In, First Out (FIFO) methods, health, safety, and sanitation guidelines

 

Restock merchandise, straighten displays, and maintain a visually appealing sales floor labeling items with dates, placing older items in the front or on top, and using dedicated shelving or lanes for seamless flow.'

 

Assist with inventory counts and basic stock management

 

Follow college and departmental policies and procedures

 

Communicate operational issues or customer concerns to supervisor(s)

 

Assist with training new student employees when applicable

 

Perform other duties as assigned to support operations

 

Required Qualifications

 

Must have knowledge and level of competency commonly associated with the completion of a high school diploma or equivalent

 

Must be currently enrolled in a program of study at Georgia Highlands College and be in good academic standing, 3.0 or higher GPA

 

Previous experience in customer service or retail environment

 

Previous experience as a barista in a fast-food establishment

 

Must have or have the ability to achieve ServSafe certification

 

Proposed Salary

 

$12.00 per hour

 

Optional Documents to Attach

 

Cover letter

 

Resume

 

Knowledge, Skills, & Abilities

 

Strong customer service and interpersonal skills

 

Basic computer skills including POS systems and Microsoft Office

 

Ability to work flexible hours, including mornings, afternoons, and occasional evenings

 

Ability to follow specific directions and procedures

 

Ability to communicate effectively with internal and external customers

 

Ability to work independently and manage multiple tasks

 

Ability to use critical thinking, decision-making, and problem-solving skills

 

Ability to remain calm and professional during busy periods

 

Apply Before Date

 

Applications will be reviewed as received.

 

Contact Information

 

For more information or questions about a job posting, please contact Human Resources by email at mailto: jobs@highlands.edu?subject=Job%20Opening%20Questions

 

For technical support, please call the USG Service Desk at (877) 251.2644, or email mailto:support@usg.edu.

 

Conditions of Employment

 

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Highlands College, as determined by Georgia Highlands College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check.

 

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

 

Equal Employment Opportunity

 

Georgia Highlands College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

To apply, visit https://apptrkr.com/6929930

 

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