Cartersville-Bartow County Chamber Seeking Membership Director

Cartersville-Bartow County Chamber of Commerce

Position Title: Membership Director
Division: Membership Programs & Services
Status: At-Will
Reports to: President & CEO

Purpose:

Responsible for identifying businesses in key industry sectors for chamber membership and selling the services and benefits to them. Manage and develop programs and services that grow member businesses, increase the chamber’s membership and overall retention, and service member needs.
 

Essential Functions:

Membership Development and Retention:  Develop and implement membership programs, activities, and events to maximize the addition of new members and retain existing members.
Provide superior service levels to ensure high retention of member businesses while recruiting new members.
Develop appropriate material, literature, online options and letters to communicate direct and in-direct membership benefits. Coordinate an on going outreach program of membership information, education, and communicate the initiatives and offerings to members through meetings,
Maintain membership database system utilized by all divisions for sales, retention, communication, in-depth analysis of membership growth and trends by membership category, size, and geographic area.
Develop and implement educational opportunities for members with the ultimate goal of increasing the perceived value of membership, thereby assisting with retention.
Manage activities of Chamber Access for new members, the annual New Members Reception, the new members mailing and other activities geared at involving new chamber members from the beginning of their membership.
Manage information services activities, maximizing resources to ensure that chamber mailings, visitor databases and related activities are handled in a manner that maximizes resources.
 

Chamber New Sales Initiatives: Develop and manage membership and advertising sales program. Set, define, and monitor sales goals to ensure maximum economic benefit for the chamber.
Coordinate development of sales kits and materials related to the sales efforts.
Coordinate with divisional heads, current and new sales initiatives, planning and development, and internal controls.
Develop chamber sales materials to include sales kits, sales videos, and internal and external communications, etc.

Committees:  Manage all activities of the membership committee, Ambassadors Program, Ribbon Cuttings for new members and associated membership related efforts.
 

Required Knowledge, Skills & Abilities:

Bachelor’s degree or equivalent experience required.
Extensive program development and sales background required.
Excellent written and verbal communications skills.
Ability to manage divisional volunteer efforts and to work successfully with members, chamber staff, management, board of directors, and general business community.
Demonstrated extensive knowledge of the Cartersville Bartow County area.
Normal working hours are 8:00 a.m. to 5:00 p.m. Monday through Friday. Working hours may be adjusted depending on the needs of your division and/or the Chamber events.

Resumes due to reception@cartersvillechamber.com by 5 PM on Friday, May 22, 2015.