Every day businesses frustrate their customers and employees. Unfortunately, a lack or recognition of this frustration and the inability to respond proactively cost businesses in terms of employee output, customer satisfaction, loyalty and ultimately - productivity and profitability. Participants will receive a detailed 24-page report (compiled from a pre-program assessment) that will allow them to understand their preferences in the area of customer service, communication, motivation, and management style.
The program consists of a half-day session during which participants will be actively engaged in the learning process. Participants will both experience the different ways the four interaction styles solve problems and address challenges. During the program, participants will:
The March to the Mountain is an 11-mile memorial walk that begins and ends at the West Loop of Pine Mountain. The walk begins at 9:11am on Friday, September 11. Check-in starts at 8:00am.
If you do not want to walk the entire distance, you are more than welcome to join in at any point along the way with the group. Transportation will be provided if you need to take a break. We would like to finish together.
There is no cost to participate in the walk. It is simple a walk to celebrate the freedom of America and all those who have died for it. We hope you bring your American flag and join us this year in our trek to the Mountain.
Learn more about March to the Mountain and register online at:
http://marchtothemountain.org
Every day businesses frustrate their customers and employees. Unfortunately, a lack or recognition of this frustration and the inability to respond proactively cost businesses in terms of employee output, customer satisfaction, loyalty and ultimately - productivity and profitability. Participants will receive a detailed 24-page report (compiled from a pre-program assessment) that will allow them to understand their preferences in the area of customer service, communication, motivation, and management style.
The program consists of a half-day session during which participants will be actively engaged in the learning process. Participants will both experience the different ways the four interaction styles solve problems and address challenges. During the program, participants will: